Prepare for the medical assistant (ccma) certification exam with an engaging online study guide. 150 scored questions, 30 pretest questions.
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Nha communication and customer service quizlet. The communication and customer service domain is made up of 18 knowledge statements and 8 task statements. A healthcare worker delivers care services to the sick and ailing directly as doctors and nurses or indirectly as aides, helpers, laboratory technicians, or even medical waste handlers. This domain includes statements related to the different ways a clinical medical assistant will communicate both with patients and other healthcare workers.
*online materials can only be accessed on your computer or tablet. A score of 390 or higher are considered passing scores. Decks in test questions class (8):
Also know, what is a passing score on the nha ccma exam? The ccma nha exam is one of them. Online practice assessments can be accessed from any internet connected computer or tablet, offering you the flexibility to test anytime.
These tests assess your preparation for the exam. Communication and customer service (5%) medical law and ethics (5%) each domain accounts for a certain percentage of the ccma exam with different test items for each. Patient care coordination and education.
Also, how many questions can you miss on nha ccma exam? Nha communication and customer service flashcards _ quizlet.pdf Learn vocabulary, terms, and more with flashcards, games, and other study tools.
Foundational knowledge and basic science. The nha exam is organized for medical assistants as a requirement for the issuance of the license. View nha communication and customer service flashcards _ quizlet.pdf from hlth 2600 at clemson university.
The national healthcare association (nha) is a certification agency for healthcare workers in america. The effective date of the certificate will be the date nha assigns the certificate number. Provided the candidate passed the exam, nha will then assign a certificate number and the candidate will receive an official certificate and wallet card within approximately 7 to 10 business days from the date nha releases the certificate.
A candidate must achieve a scaled score of 390 or higher in order to pass. (im an instructor) ccma certification breakdown. Nha communication and customer service terms in this set (81) always use a what that cover
Start studying nha communication and customer service. Here, your awareness of topics related to customer service and communication will be tested, along with your understanding of specific customer service tasks. In total, the ccma exam is made up of 150 scored test questions, plus 30 pretest questions that the nha uses to gather data.
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Practice tests are aligned to the nha medical assistant (ccma) certification exam blueprint and works in conjunction with the ccma certification study guide. This online study guide provides contemporary learning tools such as interactive games, topical quizzes, flash cards and professionalism tips from experts in the field. Just like many other professional fields, there are certain examinations for individuals in the medical profession.
Take up the quiz and get to learn about it. Medical assistant (ccma) online study guide 2.0 + online practice test 2.0 for $74.choose from the best products with best price at nha with the great offer. Learn vocabulary, terms, and more with flashcards, games, and other study tools.