Customer service representative (2) entrepreneur (2) show more job titles show less job titles. However, negative customer reviews and numerous ongoing lawsuits should make many shoppers think twice before signing up to buy or sell monat products.
Despite what bad reviews you may here.
Monat customer service reviews. I would have kept with monat but the customer service turned me off and i cancelled my membership on the spot. Monat has an extensive return policy for regular customers, vip members, or market partners. Visit this website monatgl obal.com.
I was charged 100 dollars for products never ordered and then had to pay for return shipping. Product is not effective and the customer service is horrible. What i do not like about it is 3 months after our first purchase they sent us another round of products that we never ordered or asked for, and charged us the $92.
Read 12 more reviews about monat only the latest review will count in the company's trustscore amy salerno 1 review. The overall rating of the company is 2.2 and consumers are mostly dissatisfied. Website is hard to navigate, good products, that they helped me with my return packaging questions, packaging, i tried samples and loved them cons:
The products are amazing, just skip it. Monat has over 70% complaints (out of all reviews) most are related to their customer service; Monat will cover the affiliated shipping cost under some circumstances.
I've been using these products for 3 years; Check up on 6 reviews written by other people and share own experience. Outline of two peoples' heads.
Monat global was first mentioned on pissedconsumer on may 08, 2018 and since then this brand received 105 reviews. In the multiple times i’ve contacted monat customer service, i was not understood, even though i kept getting told “we understand”. Reviews from monat global employees about working as a customer service representative at monat global.
I returned a system that didn't work for. Some say they really helped their hair grow out. So they would rather cancel an account than give a $10 discount.
To initiate the returns process, contact the brand’s customer service team. Recent recommendations regarding this business are as follows: Monat global pros and cons.
When asking about a refund and returning the products we had to jump through a million hoops and ended up keeping the products (that are still in boxes. Glassdoor has 84 monat global reviews submitted anonymously by monat global employees. Terrble customer service, cancellation is a nightmare, cancellation is a nightmare too expensive, awful billing and customer servicr, website is hard to navigate
The worst company and customer service i've ever experienced. 3 years on, my hair is fuller, healthier and the bald patch is gone. I’ve found it extremely hard to find a brand that suits all, and doesn’t use any nasties or toxins.
The monat products were pretty good the monat products were pretty good. I joined monat 6 weeks ago. Don’t listen to bad reviews.
Monat reviews 3,397 • poor. I am beyond livid, this company’s customer service is a joke. Being a hairdresser and beautician myself.
So here’s what most people say about it: I had a bald patch at the front of my hair due to stress and illness. I loved the products at first i loved the products at first.
I was not aware of the return policy since my rep signed up my account for me. While i cannot say that the hair loss is 100% due to this product, seeing as how so many other women have the same symptoms and i stopped using their products a month ago when i was trying a new product and my hair is getting thicker and fuller, i have to assume the monat products at least played a roll in hair loss. Few people complain about the products themselves;
All products are natural based gluten free and cruelty free. Monat prioritizes customer service and makes it super easy to ask questions or make a return or exchange. I liked them but also i liked my olaplex line i was using as well.
My agent created the account for me so she could apply a special discount but did not provide. I have emailed their customer service team with screenshot proof of both the cancellation and the cancellation fee being charged. Their customer service is the worst.
My daughter purchased the monat products for me and within 30 days i could see a big difference. Monat global ranks 140 of 1049 in cosmetics and personal care category. Monat global delivers exceptional service elena v 14 apr 2020.
Monat is worth to try! Imagine my surprise when i get an email saying that my new monat flex ship is coming for february 16, 2021! Monat is a network marketing company that sells skin, hair, and pet care products.
I'm shocked by the amount of negative reviews for monat products. Read employee reviews and ratings on glassdoor to decide if monat global is right for you.